FAQ
Frequently Asked Questions
What are your candles made of?
Skai Brite Candles are made of all natural Parasoy blend wax, lead-free wood wicks, and non-toxic fragrance oils.
Where do you get your ingredients?
We source all of our ingredients from companies here in the US.
Where are you candles made?
All of our candles are hand-poured and hand-packaged in our workshop in Northern Illinois.
What are your scent collections?
We have our two year-round collections “Signature” & “Mandles”. Signature features “Refresh” eucalyptus & peppermint, “Laundry Day” fresh linen, and our best seller “Sweet Tranquillity” Pineapple &sage. Mandles features “Handsome” Palo Santo, “Grey Sweatpants” Black Sea & Egyptian amber, & “Morning Wood” mahogany Teakwood. We also offer seasonal scents as well.
Do you have a store I can visit in-person?
At this time we do not have a stand-alone store of our own, However, we do offer local pickup.
How long do your candles last?
As long as you keep the wick trimmed and only burn them for 4-5 hours at a time, our 10oz candles can last up to 65 hours.
Why should I trim the wick and only burn your candles for 4-5 hours at a time?
This general direction and maintenance for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down. Additionally, burning your candle for 4-5 hours at a time ensures that the wax melts all the way to the edge of the container. The melted wax is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.
How do I sign up for the LIT GANG LOYALTY PROGRAM?
Create a customer account on our website. Click the person icon at the top right of the webpage to get started. If you already have an account you are automatically enrolled.
Can I earn LIT BUCKS for previous purchases made prior to the launch of the Loyalty program?
No that is not an option. All future orders will be applied.
How many LIT BUCKS will I earn a purchase?
You'll earn 5 LIT BUCKS for every $1 spent.